Delay Deny Defend: Why insurance companies don’t pay claims and what you can do about it

With the shocking assassination of UnitedHealthcare CEO Brian Thompson, the focus is now on health insurance companies and how they can destroy lives and families by denying insurance claims. Delay, Deny and Defend was written on the assassin’s bullet casings found at the scene of the shooting. These words are referring to the book, Delay Deny Defend: Why insurance companies don’t pay claims and what you can do about it by Jay M. Feinman. It’s no longer in print, but an ebook (Kindle) is available on Amazon.

Why Insurance Companies Don’t Pay Claims and What You Can Do About It. An expose of insurance injustice and a plan for consumers and lawmakers to fight back. Now a Kindle version of the hard-hitting original. The denial of valid insurance claims is not occasional or accidental or the fault of a few bad employees. It’s the result of an increasing and systematic focus on maximizing profits by major companies such as Allstate and State Farm. Citing dozens of stories of victims who were unfairly denied payment, the book explains how people can be more careful when shopping for policies and what to do when pursuing a disputed claim. It also lays out a plan for the legal reforms needed to prevent future abuses.